My thought too. Whose idea was that to begin with? If i were James, i would request a meeting with the CEO and ask for the feedback. What is the lesson to be learned? And the motivation of transiting to the hotdesk considering that the teams cannot crunch numbers in the open plan. Maybe some teams/managements will be exempt from hotdesk? A lot of questions here but it is good to gain some clarification on the project scope and objectives and clear sponsorship from the number 1.